Samples, orders & supply.
Your questions answered.
Practical answers to purchasing questions, from the first enquiry to sample and production discussions.
For model-specific pricing, samples and delivery arrangements, send your requirements to Cooka.
Can I start with an existing part reference?
Yes. Share the reference together with the application and requirements. Compatibility needs to be reviewed; a similar appearance or series name does not confirm interchangeability.
Can I request samples?
Tell us the model, configuration and purpose of the evaluation. Sample availability, cost and timing need to be confirmed for the enquiry.
What is the minimum order quantity?
Minimum order quantity depends on the series and configuration. Send your model, sample needs and expected production quantity for a quotation.
How is lead time confirmed?
Share your target date and expected quantity. The applicable production and dispatch schedule must be confirmed with the quotation.
Can I discuss a custom configuration?
Send the drawing and identify the details that need to change. Feasibility, conditions and the next review step will be confirmed for the project.
Which documents can I request?
Specify the model and whether you need a drawing, product data or supplier-review documents. Availability and scope must be checked for the configuration.
How do I share a confidential drawing?
Contact Cooka to agree confidentiality arrangements before sending sensitive files. Drawings can be shared through the agreed email or WhatsApp conversation.
What are the payment and shipping terms?
Terms, destination, shipping responsibilities and associated costs need to be confirmed in the project quotation.
Your next project starts with a conversation.
Share a model, drawing or application. Let’s work through the requirements.